Player support

Need a hand
with your line?

Tell us what happened, which device you use, and the Railcade version shown with the build. Never send a password or sign-in code.

Progress and accounts

Core progress is saved locally. When “Protect progress” is available and enabled, supported settings, achievements, and scores can sync through your linked sign-in. If a sync fails, do not clear app data or uninstall before contacting support.

Report a bug

Include what you expected, what happened, whether it repeats, your difficulty and theme, and a screenshot or short recording if practical.

Delete an account

Use the in-app account control when available, or follow the verified request process on the account deletion page.